Dynamics 365

Field Service

Speak to an RSM Microsoft advisor today!

Thad Neal


Create new revenue streams and solidify customer loyalty with Dynamics 365 Field Service. Predict equipment maintenance and become more proactive using AI-driven workflows and IoT sensor alerts. Optimize technician scheduling with intelligent dispatching. With every touchpoint, your dispatchers and technicians are able to create exceptional customer experiences.

Free Dynamics 365 Buyer's Guide

Knowing where to start with Microsoft Dynamics 365 can be difficult. This buyer’s guide is designed to be a first step in understanding how to reap optimal value from Dynamics 365.  

Dynamics 365 Field Service

RSM is one of the leading field service partners for Microsoft. Learn how this solution can benefit your company. 

Organizations choose Dynamics 365 Field Service to:

  • Offer predictive maintenance services to clients
  • Minimize downtime
  • Optimize equipment maintenance scheduling
  • Provide exceptional service to customers
  • Increase technician productivity

Dynamics 365 Field Service is a fit for companies that:

  • Maintain equipment for customers
  • Want to increase first-time fix rates
  • Are spending too much time scheduling technicians based on multiple criteria, like certifications, geography and availability
  • Want to automate communications about job status with text and email notifications

Recognized by Microsoft

Over 3,000 entries are submitted for the annual Microsoft Partner of the Year awards. To win an award or be a finalist in any category is a prestigious honor and spotlights the most elite partners for a given solution area. RSM is proud to be recognized as such by Microsoft for our work and dedication in the field service area of business applications. 


Proven partner and technology leader

As a trusted advisor to more than 2,000 clients across the country, we pride ourselves on our ability to identify and accelerate the right technology solutions to create rapid time-to-value and drive immediate business performance for our clients.

Gold-certified Microsoft enterprise partner

RSM’s Microsoft Certified Professionals have met the highest standards in technological expertise. They combine their deep knowledge of Microsoft Dynamics 365 and Microsoft 365 applications with industry expertise to create client specific customized solutions.