Dynamics 365

Artificial Intelligence

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George Casey


Machine learning and artificial intelligence (AI) use your data to drive better decisions and create better customer experiences. For example, these applications use virtual agents for customer chats, recommend add-on products in e-commerce and thwart fraud before it happens. AI gives you the insight and agility to be proactive, improving your business with smarter daily decisions.

Dynamics 365 Artificial Intelligence

Leverage AI driven tools to leverage past performance to predict future outcomes. The power platform allows us to create a low code or no code approach to leveraging AI capabilities. 

Dynamics 365 AI is available for multiple applications on the Dynamics 365 platform, including:

  • Sales insights
  • Customer insights 
  • Customer service virtual agents
  • Fraud detection
  • Connected store
  • Product insights
  • Finance insights

Dynamics 365 AI is a fit for companies that:

  • Want data-driven insights into customer needs and behaviors
  • Have standardized processes that can be automated
  • Are ready to accelerate at least one process
  • Have time-sensitive decisions to make 
  • Are looking for a competitive advantage

Proven partner and technology leader

As a trusted advisor to more than 2,000 clients across the country, we pride ourselves on our ability to identify and accelerate the right technology solutions to create rapid time-to-value and drive immediate business performance for our clients.

Gold-certified Microsoft enterprise partner

RSM’s Microsoft Certified Professionals have met the highest standards in technological expertise. They combine their deep knowledge of Microsoft Dynamics 365 and Microsoft 365 applications with industry expertise to create client specific customized solutions.