RSM Services

Managed Cloud Services

Speak to an RSM Microsoft advisor today!

Geoff Hopkins

Principal

The modern IT environment is in the cloud, always available. When you move your applications and data to a cloud hosting environment, the vendor manages the servers and data center.

However, what often isn’t included in cloud hosting plans is maintenance and management of the data and software. To ensure a healthy, secure technology infrastructure, RSM’s managed cloud services offers a robust collection of services for cloud environments including:

  • 24/7 monitoring and remediation of service interruptions, performance issues and security events
  • 24/7 staffed helpdesk available to handle general support requests
  • Patch management services to implement relevant updates and patches for cloud operating systems and third-party applications
  • 24/7 monitoring and alerting related to antitrust and malware events as well as ongoing virus and malware definition updates
  • Monitoring and remediation related to backup operations along with optional restore testing
  • 24/7 security monitoring and remediation using both security center tools provided by cloud providers as well as third-party tools.

When you use RSM’s managed cloud services, you can expect the following benefits:

  • Improved availability, recoverability, performance, and security of cloud assets
  • Optimization of cloud expenditures based upon actual utilization rates and other functionality requirements
  • Increased cash flow realized through lowered capital expenditures and personnel costs by outsourcing architecture and environmental management

We begin every cloud engagement by understanding your overall cloud strategy, performance goals and expectations regarding resources, functionality and costs.
Using our proven methodologies, we’ll smoothly migrate your digital assets to the cloud and transition administrative service responsibilities to our managed cloud services delivery team and support desk.

Few technology providers offer the breadth of cloud services that RSM does. Though our unique combination of cloud advisory services, migration capabilities and outsourced administration management, our goal is to help our clients throughout every phase of the cloud life cycle.
Our vendor-agnostic approach identifies the right cloud hosting environment that suits your purpose. Cloud hosting providers we use regularly include Microsoft Azure, Amazon Web Services and our own RSM Cloud, among others.

Accelerated Microsoft technology solutions

RSM’s broad array of accelerators extend Microsoft Dynamics features and allow for a more rapid time-to-value implementation while bringing speed and efficiency to any business. Our cross-industry accelerators further optimize, automate and forecast for greater transparency into inventory, sales and distribution.

RSM also offers industry-specific accelerators that address strict requirements imposed by regulatory bodies, while converting omnichannel data into actionable insights to provide visibility into behaviors and transactions at every touch point. 

Gold-certified Microsoft enterprise partner

RSM’s Microsoft Certified Professionals have met the highest standards in technological experience. They combine their deep knowledge of Microsoft Dynamics 365 and Microsoft 365 applications with extensive industry experience to create client-specific customized solutions.