RSM SERVICES

Vital, sustained services for the growth of your business

Finding the right technology partner is critical to the success and sustainability of your business. As a Microsoft gold partner with deep experience across industries, we offer a full suite of services to help you advance your digital transformation journey. We help you effectively manage your entire Microsoft implementation to go-live and beyond.

RSM’s consulting approach is based on three key pillars:

Advise: Build on a strong foundation of knowledge leveraging assessments and methodologies

Deliver: Work with technical advisors and industry eminents with RSM’s core delivery teams

Manage: Address evolving business needs; monitor and manage key functions to achieve business objectives

As a complete end-to-end Microsoft partner, RSM can help you achieve your goals across various business workloads including business applications, modern workplace and security, mobility, cloud hosting, data and analytics, and communication and collaboration tools.

Implementation and integration

The managed application services model is designed to be flexible enough to fit every client’s needs, since no two are alike. We assess your business requirements to determine the right solutions for your business using the following framework:

  • Cloud
  • Business applications
  • Mobility
  • Productivity, communication and collaboration
  • Business intelligence

Managed cloud services

RSM provides world-class managed cloud services for its Microsoft clients. Often cloud hosting plans don’t include maintenance and management of your data and software. Our managed cloud services offerings provide a robust collection of services for cloud environments. With our proven methodologies, you can rest assured that our delivery and support desk teams are behind you keeping your environments safe and secure.  

Managed application services

We are there to help you ensure that your platforms are running at peak efficiency, up to date and ready for your business each day. With Microsoft’s cloud model, RSM can also manage your compliance tasks to ensure your environment is current. We want your technology to be proactive, not reactive. To that end, we look for opportunities to further improve upon your existing Microsoft Dynamics 365 platform, analyzing features and platform improvements as they are released.

RSM consultants help you move beyond the platform and recognize other potential opportunities. We help fill any gaps your platform cannot, thinking outside what Microsoft Dynamics 365 can do to provide strategic initiatives and growth, and open your mind to opportunities to transform your business.

Modern workplace

RSM has a full complement of services for Microsoft 365 (formerly Office 365) ranging from strategy to implementation. We support your team with migration and large-scale adoption and training services to a final state of managed services around the full stack. Our modern workplace advisors can offer security support, governance or Microsoft 365 project and field services as a technical escalation point.

Additional services

Application development

Whether it's customizing a prepackaged business application or designing new solutions from the ground up, RSM's experienced application development and integration team focuses on developing industry-relevant, creative and efficient applications to fulfill your unique requirements.

Training

RSM professionals don't just deliver services to meet your challenges, we work with you to train your team to independently improve your operations. In addition to fully preparing you for go-live, we serve as an ongoing resource to identify areas where additional training is needed and ensure a seamless onboarding process for new employees.

Software upgrade services:

We provide periodic updates on the software that incorporates new features and major enhancements to the application. Taking unique requests and specialized plans into account, we’ll ensure you have the service and support plan that suits your specific challenges and goals.

Ongoing support

One of the benefits of being an RSM client is the availability of the RSM Partner Resource Desk. This provides you with direct access to our qualified, dedicated help desk

Gold-certified Microsoft enterprise partner

RSM’s Microsoft Certified Professionals have met the highest standards in technological experience. They combine their deep knowledge of Microsoft Dynamics 365 and Microsoft 365 applications with extensive industry experience to create client-specific customized solutions.

Deep industry-specific experience and solutions

RSM partners with clients across a broad spectrum of sectors and verticals. We have extensive, relevant experience in your industry and wield the technical skills required to meet industry-specific challenges and objectives.

Proven partner and technology leader

As a trusted advisor to more than 2,000 clients across the country, we pride ourselves on our ability to identify and accelerate the right technology solutions to create rapid time-to-value and drive immediate business performance for our clients.