Case Study | Rent the Runway

Rent the Runway gains velocity and operations transparency


A popular clothing rental company has an unconventional business model and needed strategic retail technology advice and support.

Dynamics 365 was implemented using RSM’s Rapid Verification Model (RVM). The partnership has continued to optimize supply chain and technology investments.

  • D365 Finance
  • Managed Services
  • D365 Supply Chain Management
  • Retail


The new CTO wanted to bring together diverse functions under one umbrella ERP system and ensure high standards over data security were maintained.

We rely on RSM's expertise to help evaluate the
third-party marketplace of ERP tools, help run
selection processes and then help us design and
implement solutions that save us the work of
rebuilding the wheels that we don't have to. They’re
really not afraid to engage and get their hands dirty
—not just advise us from the sidelines.

Joshua Builder

Chief Technology Officer, Rent the Runway


Rent the Runway is able to move at velocity, knowing it has a streamlined supply chain and has full visibility into daily operations.

 “In my business, where everybody’s clamoring for my attention, trust and track record are the most important things. The fact that I’ve established that with RSM over a long history on a variety of projects, there’s no question that when I need a first-choice advisor, RSM is where I turn.” - Joshua Builder, Chief Technology Officer, Rent the Runway

Relationships built on trust allow RSM and Rent the Runway to move faster in the digital era

Dynamics 365 Finance coupled with Supply Chain Management are key applications in the company's success

Every retailer has their advantage. Microsoft tools allow Rent the Runway to capitalize on what they do best

Deep industry-specific experience and solutions

RSM partners with clients across a broad spectrum of sectors and verticals. We have extensive, relevant experience in your industry and wield the technical skills required to meet industry-specific challenges and objectives.

Gold-certified Microsoft Dynamics 365 partner

RSM’s Microsoft Certified Professionals have met the highest standards in technological expertise. They combine their deep knowledge of Microsoft Dynamics 365 and Microsoft 365 applications with industry expertise to create client specific customized solutions.

Speak to an RSM Microsoft advisor today!

Ben Tickner