Mike Nafziger

Principal, Dynamics 365 Customer Engagement

As a national leader for the commercial space in the Dynamics 365 customer engagement practice, Mike develops CRM partnerships and services that support our client’s IT initiatives across sales, marketing, customer service, field service and professional services automation.

Mike helps organizations explore their options and select the right technology, based on their business needs. Working from an organization’s strategic goals, he designs effective solutions and oversees the successful implementation of supporting Microsoft technologies.

 

Expertise

  • D365 Marketing
  • D365 Project Service Automation
  • D365 Customer Service
  • D365 Field Service
  • D365 Sales

Experience

Mike is a liaison with Microsoft on matters regarding Dynamics CRM, in particular, commercial sector opportunities related to Dynamics 365 Sales, Customer Service, PSA and Field Service.

 

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